Terms & Conditions

1. Definitions

In these Terms and Conditions, unless the context requires otherwise, the following terms shall have the meanings set forth below:

• "cer123", "we", "us", "our" refers to the online gaming platform operated under the brand name cer123, accessible at https://cer123.cam and related domains.
• "Customer", "Player", "User", "you", "your" refers to any individual who registers an account and uses the cer123 platform and services.
• "Account" refers to the personal gaming account registered by the Customer on the cer123 platform.
• "Service" or "Services" refers to all gaming, betting, and related services provided by cer123, including but not limited to sports betting, casino games, live dealer games, and lottery products.
• "Website" refers to https://cer123.cam and all associated subdomains, mobile applications, and platforms through which cer123 services are accessed.
• "Bonus" refers to any promotional credit, free bet, or other incentive offered by cer123 to Customers.
• "Stake" or "Wager" refers to the amount of money risked by the Customer on a bet or game round.

2. Acceptance of Terms

By registering an account, accessing the cer123 website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, together with our Privacy Policy and Responsible Gaming policy. These documents constitute a legally binding agreement between you and cer123.

If you do not agree with any part of these Terms and Conditions, you must not use our services. Continued use of the cer123 platform following any modifications to these terms constitutes acceptance of those modifications.

We reserve the right to amend, modify, or update these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically. The "Last Updated" date at the top of this document indicates when these terms were most recently revised.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To register and maintain an account with cer123, you must meet the following eligibility criteria:

• You must be at least 21 years of age. cer123 strictly enforces minimum age requirements in compliance with Indonesian regulations and international responsible gaming standards.
• You must be a legal resident of Indonesia or a jurisdiction where online gambling is not explicitly prohibited by local law.
• You must not be located in a jurisdiction where accessing online gambling services is illegal or restricted.
• You must be legally capable of entering into binding contracts under the laws applicable to you.

3.2 Account Registration Process

When creating a cer123 account, you agree to:

• Provide accurate, current, and complete information during the registration process, including your full legal name, date of birth, residential address, email address, and phone number.
• Maintain and promptly update your account information to keep it accurate and current.
• Complete identity verification (KYC - Know Your Customer) procedures when requested, which may include submitting government-issued identification documents such as your Indonesian Identity Card (KTP), proof of address, and a recent photograph or selfie.
• Create a secure password and keep your login credentials confidential. You are solely responsible for all activities that occur under your account.
• Register only one account per person. Multiple accounts are strictly prohibited and may result in closure of all accounts and forfeiture of funds.

3.3 Prohibited Accounts

The following individuals are not permitted to register or maintain accounts with cer123:

• Persons under 21 years of age
• Employees, contractors, or immediate family members of cer123 or its affiliated companies
• Individuals who have been previously banned or self-excluded from cer123 or other gambling platforms
• Persons acting on behalf of another individual or entity
• Individuals located in jurisdictions where online gambling is prohibited

4. Deposits and Withdrawals

4.1 Deposits

cer123 accepts deposits via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata, and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits are processed in Indonesian Rupiah (IDR).

The minimum deposit amount is Rp 50,000 unless otherwise specified for certain payment methods. Maximum deposit limits may apply based on your account verification status and payment method. Deposits are typically credited to your account instantly, though processing times may vary depending on your payment provider.

You confirm that all funds deposited into your cer123 account are from legitimate sources and belong to you. cer123 reserves the right to request documentation proving the source of funds and may freeze or close accounts suspected of money laundering or fraudulent activity.

4.2 Withdrawals

You may request withdrawal of your available account balance at any time, subject to the following conditions:

• Your account must be fully verified with KYC documentation approved.
• Withdrawals must be made to a bank account or e-wallet registered in your name matching your cer123 account details.
• The minimum withdrawal amount is Rp 100,000. Maximum withdrawal limits may apply based on your account level and verification status.
• Withdrawal requests are typically processed within 15 minutes to 24 hours during business days, though processing times may extend during peak periods or if additional verification is required.
• Any active bonus balance must meet wagering requirements before associated funds become eligible for withdrawal.
• cer123 reserves the right to request additional verification documents before processing large withdrawal requests.

4.3 Fees and Currency

cer123 does not charge fees for deposits or withdrawals. However, your payment provider or bank may apply their own transaction fees or currency conversion charges. All transactions on cer123 are conducted in Indonesian Rupiah (IDR). If you deposit funds in a different currency, your payment provider will convert the amount at their prevailing exchange rate.

5. Bonuses and Promotions

cer123 offers various bonuses and promotions to eligible customers, including welcome bonuses, deposit match bonuses, cashback offers, free bets, and loyalty rewards. Each bonus is subject to specific terms and conditions, including wagering requirements, minimum odds, eligible games, maximum bet limits, and expiration dates.

Bonus terms are published on the cer123 promotions page and must be read carefully before accepting any bonus. Wagering requirements specify the number of times you must wager the bonus amount (and sometimes the deposit amount) before bonus funds can be converted to withdrawable cash. Typical wagering requirements range from 20x to 40x depending on the promotion.

Bonuses are intended for recreational players and are limited to one per person, household, IP address, and payment method. Bonus abuse, including creating multiple accounts to claim bonuses or using strategies solely designed to clear wagering requirements, is strictly prohibited and may result in forfeiture of bonuses, winnings, and account closure.

cer123 reserves the right to modify, suspend, or cancel any bonus or promotion at any time without prior notice. We also reserve the right to exclude certain customers from specific promotions at our discretion.

6. Betting and Gaming Rules

6.1 General Betting Rules

All bets placed on cer123 are governed by the specific rules of each game type, sport, or betting market. Detailed game rules are available within each game or betting interface and should be reviewed before placing any wager. By placing a bet, you confirm that you understand and accept the applicable rules.

Once a bet is confirmed, it cannot be cancelled, amended, or withdrawn except in specific circumstances outlined in the individual sport or game rules. cer123 is not responsible for errors made by the customer when placing bets, including incorrect stake amounts, wrong selections, or accidental duplicate bets.

6.2 Sports Betting

Sports betting odds are provided in decimal format and are subject to change until the bet is confirmed. cer123 reserves the right to refuse or limit any bet at our discretion, particularly in cases of suspected irregular betting patterns, arbitrage betting, or syndicate activity.

Bets are settled based on official results as determined by the relevant sports governing body. In cases of postponed, abandoned, or cancelled events, specific settlement rules apply as detailed in our sports betting rules section. Live in-play betting is subject to additional terms including acceptance delays and dynamic odds changes.

6.3 Casino Games

All casino games, including slots, table games, and live dealer games, are provided by licensed third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and others. These games operate on certified Random Number Generator (RNG) systems that ensure fair and unpredictable outcomes.

Game RTPs (Return to Player percentages) are displayed in each game's information screen and represent long-term statistical averages calculated over millions of game rounds. Individual playing sessions will vary significantly from the stated RTP due to variance and random chance.

6.4 Lottery and Draw Games

Lottery games, including togel (Indonesia's traditional numbers lottery), are settled based on official draw results published by the relevant lottery authority. Draw times, betting cut-off times, and prize structures are detailed in the lottery rules section for each market.

7. Responsible Gaming

cer123 is committed to promoting responsible gaming and preventing problem gambling. We provide tools to help you maintain control over your gaming activity, including deposit limits, loss limits, session time reminders, and self-exclusion options. These tools can be accessed and configured in your account settings.

If you believe your gambling is becoming problematic, we encourage you to use our self-exclusion feature, which prevents you from accessing your account for a specified period (minimum 7 days, up to permanent exclusion). During self-exclusion, you will not receive any promotional communications from cer123.

For additional support and information about problem gambling, please visit our Responsible Gaming page or contact our customer support team. We can provide referrals to professional gambling support organizations in Indonesia and internationally.

8. Account Suspension and Termination

cer123 reserves the right to suspend or terminate your account immediately and without prior notice if:

• You breach any provision of these Terms and Conditions
• You provide false, inaccurate, or incomplete information during registration or KYC verification
• You engage in fraudulent activity, collusion, cheating, or unfair betting practices
• You create multiple accounts or use another person's account
• You are under 21 years of age
• Your account is being used for money laundering or other illegal activities
• You engage in abusive, threatening, or harassing behavior toward our staff or other customers
• Your jurisdiction makes online gambling illegal or restricted

Upon account suspension or termination, any pending bets will be voided (except those where the outcome has already been determined), and any remaining balance may be forfeited if the suspension or termination was due to breach of terms. In cases of voluntary account closure without breach, your remaining balance will be returned to you following completion of any pending wagering requirements.

9. Intellectual Property

All content on the cer123 website, including but not limited to text, graphics, logos, images, software, game interfaces, and data compilations, is the property of cer123 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the cer123 platform solely for personal, non-commercial entertainment purposes. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or exploit any content from the cer123 website without our express written permission.

10. Limitation of Liability

cer123 provides its services on an "as is" and "as available" basis. To the fullest extent permitted by law, cer123 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

cer123 shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of our services, including but not limited to:

• Loss of profits, revenue, or anticipated savings
• Loss of data or information
• Interruption of service, system downtime, or technical failures
• Unauthorized access to your account
• Errors, mistakes, or inaccuracies in content or odds
• Third-party conduct or content

Your sole remedy for dissatisfaction with cer123 services is to stop using the platform and close your account. In no event shall cer123's total liability to you exceed the amount you have deposited into your account during the six months preceding the event giving rise to the claim.

11. Disputes and Complaints

If you have a complaint or dispute regarding any aspect of our services, we encourage you to contact our customer support team first. We aim to resolve all customer concerns promptly and fairly. Complaints should be submitted in writing via email to our support address, including your account details, a clear description of the issue, and any supporting documentation.

We will investigate all complaints thoroughly and provide a written response within 10 business days. If you are not satisfied with our response, you may escalate the matter to our management team for further review.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with international gaming law and the laws of the jurisdiction in which cer123 operates. Any disputes arising from these terms or your use of cer123 services shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By using cer123 services, you acknowledge that online gambling laws vary by jurisdiction and that it is your responsibility to ensure your use of our platform complies with all laws applicable to you in your location.

13. General Provisions

13.1 Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

13.2 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and cer123 regarding your use of our platform and supersede all prior agreements, communications, and understandings.

13.3 Assignment

You may not assign, transfer, or delegate your rights or obligations under these Terms and Conditions without our prior written consent. cer123 may assign or transfer its rights and obligations under these terms at any time without notice to you.

13.4 Force Majeure

cer123 shall not be liable for any failure or delay in performing its obligations under these Terms and Conditions due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government restrictions, labor disputes, internet service provider failures, or power outages.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of our services, please contact us:

• Email: [email protected]
• Customer Support: 24/7 via live chat on our website
• Website: https://cer123.cam

Our customer support team is available 24 hours a day, 7 days a week to assist you with any inquiries or issues. We strive to respond to all communications within 24 hours during business days.